UK Standard delivery £5.95

Royal mail/UPS 3-5 tracked 3-5 working day service.

Heavy items delivery – Any items weighing more than 15 KG will need to be delivered via UPS at an extra cost depending on the final packed weight of the item. For delivery outside of the UK please contact one of our customer service team on 07984257484.

Scottish Highlands & Isle of man £10.95

Royal mail tracked 3-5 working day service.

Available for any items under 15KG falling under the Royal Mails medium parcel criteria.

Items over this size and weight will need to be sent with UPS and we will need to request extra postage from you .

Channel Islands £24.00

Royal mail tracked 3-5 working day service.

Available for any items under 15KG falling under the Royal Mails medium parcel criteria.

Items over this size and weight will need to be sent with UPS and we will need to request extra postage from you.

European Standard Delivery £15.00

Tracked UPS 3-7 day service.

European Standard Delivery (NON EU) £15.00

Tracked UPS 3-7 day service.

US and Canada Standard Delivery £50.00

Tracked UPS 4-7 day service.

Australia and New Zealand Standard Delivery £50.00

Tracked UPS 4-7 day service.

The Rest of the World Standard Delivery £50.00

Tracked UPS 4-7 day service.

Next Day Delivery £10.00

For next day delivery all you need to do is to contact one of our Haus of Hyde customer service team on 07984 257484. Orders must be placed before 14:00 Monday – Friday to ensure the delivery on the next working day ( NOT INCLUDING BANK HOLIDAYS).

PLEASE NOTE: HAUS OF HYDE MAY NOT KNOW THE POSTAGE COSTS TO INTERNATIONAL DELIVERIES AS IT IS BASED ON THE FINAL WEIGHT AND SIZE OF THE PACKED ORDERS. YOU WILL BE CONTACTED DIRECTLY BEFORE YOUR ORDER IS DISPACHED IF FURTHER POSTAGE COSTS ARE REQUIRED. THESE COSTS CANNOT BE CALCULATED UNTIL YOUR FINAL ORDER HAS BEEN PLACED.

Please Note:

  • If an item which has been purchased is OUT OF STOCK, you will then be contacted and given an estimated time of delivery. However if you would rather not wait, we give you the opportunity to choose a different product or a refund.
  • Some orders may need additional  delivery charges due to size and weight of the product. In this situation we will contact you directly once the order has been packed and is ready to be shipped.
  • Some delivery of LARGER ITEMS to further parts of the UK can have extra postage costs. If this is the case please contact us at hausofhyde@gmail.com so we can discuss further.

 

Our Delivery Partners

We choose to use a vary of different delivery options depending on the weight and size of the order.

Royal Mail

At Haus of Hyde we use Royal Mail Tracked Service. This is for our smaller items and the standard UK delivery. This service will be tracked straight to your door and if you happen to not be in for the delivery, Royal Mail will leave a red calling card. You will then use this card to collect your product at your local Royal Mail depot, or you can contact Royal Mail directly to arrange another delivery.

UPS

At Haus of Hyde we use UPS because it is a fully tracked service. UPS will attempt to deliver the item three working days in a row. After three failed attempts at delivery, the order will be sent back to Haus of Hyde.

International Deliveries

At Haus of Hyde we use UPS for all International deliveries. Firstly you’ll be sent an email which will include the tracking number. You could encounter customs charges with your country, which usually will vary with what country you live in. This will need to be paid directly to UPS for them to then release the package.  We like to make sure you are fully satisfied when purchasing an item from us, so please contact us before hand if you have any concerns with the condition, size or any other query of the item being purchased. We will not be responsible for any customs duties, you will need to cover these extra costs.

Large/Fragile Furniture Delivery Service – Private Courier. UK ONLY

The private courier which we use will deliver the larger and more fragile items that we sell at Haus of Hyde. We will firstly contact you directly so we can arrange a specific delivery time and day to send you the items. This order will often be separated if you have ordered smaller items.  The usual time frame for this service is 2-3 weeks depending on your location in the UK.

PLEASE NOTE

If your order is not delivered to you and is sent back to Haus of Hyde – we will ask you to pay an additional delivery charge which will be £5.95 for us to resend the item. This applies for UK standard deliveries. For any other delivery type, you will be asked to repay your initial delivery charge again.

 

Customs

Haus of Hyde will not be liable for any customs charges made in recipients countries. The customer will be completely responsible for  these charges.